Sprint cuts customer service jobs, says customers won’t notice a difference
Sprint will rely on “self-service” to offset 2,000 jobs lost in customer care.
Sprint is reportedly cutting 2,500 jobs, including 2,000 in customer service, but the company told Ars that subscribers won't actually see any decline in customer service quality. "These changes will not impact the level of service we provide to our customers," a Sprint spokesperson told Ars today.
Sprint said it has already boosted "self-service and digital care tools," helping to lower its churn rate (the percentage of subscribers who leave). "In addition, we have made changes in service assurance that have now resulted in our lowest ticket levels and fastest repair times in the last three years," Sprint said.
South American Pirates Transfer 789 Petabytes Per Year
New research shows that online piracy is widespread in South America. Nearly half of all Internet users have used pirate sites and services, transferring a healthy 789 petabytes per year. Unlike in other regions, direct download sites are consistently more popular than P2P-based solutions such as BitTorrent.
Source: TF, for the latest info on copyright, file-sharing, torrent sites and ANONYMOUS VPN services.
Commissioned by the copyright TV industry group Alianza, research firm NetNames has just released a comprehensive report on the scope of online piracy in South America.
The study is a follow-up on the global “Sizing the Piracy Universe” report released two years ago. It combines data from various sources to estimate the local piracy landscape.
Analyzing data from Argentina, Brazil, Chile, Colombia, Ecuador, Peru, Paraguay, Uruguay and Venezuela, the report concludes that nearly half of the population has visited pirate sites or services in the period of a month.
“Of the approximately 222.3 million Internet users in South America, nearly 50%, or 110 million, accessed a site that distributed pirated audiovisual content by means of either a cyberlocker, peer-to-peer network or illegal IPTV streaming site,” the report reads.
Contrary to the worldwide picture, direct download sites receive more visitors and generate more bandwidth than peer-to-peer sharing such as BitTorrent. This may in part be due to lower Internet speeds, which are not optimal for P2P transfers.
Per year cyberlocker traffic accounts for more than half of all piracy traffic, 442 petabytes, compared to 265 petabytes of peer-to-peer traffic. NetNames also includes data for pirated live IPTV broadcasts, which adds another 82 petabytes.
In total the South American piracy landscape generates 789 petabytes per year. Or put differently, a whopping 2.3 million gigabytes per day.
While these bandwidth numbers may look impressive they pale in comparison to other regions. For example, NetNames previously found that piracy accounted for roughly 20,000 petabytes of bandwidth per year in North America, and a massive 26,000 petabytes in Europe.
NetNames notes that it is nonetheless a considerable proportion, since the local Internet infrastructure is underdeveloped, and warns that copyright holders may face even higher levels of piracy if Internet penetration and speeds increase.
The report is expected to serve as an important lobbying tool to convince local lawmakers to take steps to prevent copyright infringement. Michael Hartman, Senior Vice President of DIRECTV Latin America, believes it is key to raise awareness.
“Online piracy represents a significant threat to the protection of intellectual property rights,” Hartman says.
“This is the first step necessary to raise awareness of the problem. It will enable Alianza members to educate others about the problem and develop strategies to combat this form of piracy.”
The full NetNames report is available on the Alianza website.
Source: TF, for the latest info on copyright, file-sharing, torrent sites and ANONYMOUS VPN services.
Social Media: Twitter verschont wichtige Nutzer mit Werbung
Ob Kim Kardashian Werbung auf Twitter angezeigt wird – und wie ist das bei Gronkh oder Satya Nadella? Wir wissen es nicht, aber trotz mutmaßlich großer Kaufkraft bekommen reichweitenstarke Promi-Kunden bei dem Microblogging-Dienst keine Reklame zu sehen. (Twitter, Soziales Netz)
New Asus Zenfone 2 Deluxe is the most powerful yet
The Asus Zenfone 3 isn’t expected to launch for a few more months, but Asus has added a new Zenfone 2 model to its lineup, and it’s got a faster processor than any of the models launched in 2015. The new Asus Zenfone 2 Deluxe Special Edition will be available with up to an Intel Atom Z3590 quad-core, […]
New Asus Zenfone 2 Deluxe is the most powerful yet is a post from: Liliputing
The Asus Zenfone 3 isn’t expected to launch for a few more months, but Asus has added a new Zenfone 2 model to its lineup, and it’s got a faster processor than any of the models launched in 2015. The new Asus Zenfone 2 Deluxe Special Edition will be available with up to an Intel Atom Z3590 quad-core, […]
New Asus Zenfone 2 Deluxe is the most powerful yet is a post from: Liliputing
TEG-S61SFP: Kleiner Switch mit SFP-Anschluss für GBIC-Module
Wer auch im Heimbereich mal ein paar Meter mit schmalen Glasfaserkabeln überwinden will, für den gibt es von Trendnet eine günstige Variante: Der TEG-S61SFP bietet trotz weniger 1GbE-Anschlüsse auch einen SFP-Schacht für GBIC-Module. (Netzwerk, PC-Hardware)
Why the calorie is broken
“I’m kind of pissed at the scientific community for not coming up with something better.”
Calories consumed minus calories burned—it’s the simple formula for weight loss or gain, but dieters often find that it doesn’t work. Cynthia Graber and Nicola Twilley of Gastropod investigate for Mosaic science, where this story first appeared. It's republished here under a Creative Commons license.
“For me, a calorie is a unit of measurement that’s a real pain in the rear.”
Bo Nash is 38. He lives in Arlington, Texas, where he’s a technology director for a textbook publisher. He has a wife and child. And he’s 5’10” and 245 lbs—which means he is classed as obese.
Sony moves PlayStation to the US with new Sony Interactive Entertainment
SIE merges Sony Computer Entertainment and Sony Network Entertainment.
Electronics giant Sony has formed Sony Interactive Entertainment LLC (SIE), a new company that combines Sony Computer Entertainment (PlayStation hardware and software) with Sony Network Entertainment (services like PlayStation Vue and the PlayStation Store).
That these were separate companies at all has always been odd given the close relationship between the two, but perhaps the most interesting part of SIE's formation is that it won't be headquartered in Sony's home country of Japan. SIE will be based in San Mateo, California, with Andrew House—the current president and CEO of Sony Computer Entertainment Inc. in Tokyo—serving as its CEO. Sony Corporation CEO Kazuo Hirai will sit on the board.
It's no secret that videogame sales in Japan have been on the decline—2014 saw its console market drop to its lowest point in 24 years. Notably, its top ten selling games for the year were for Nintendo platforms, eight of which were on 3DS, reflecting Japan's preference for handheld and mobile gaming. Meanwhile, the PlayStation 4 continues to fly off Western shelves. Sony has sold 35 million units to date, far outpacing the sales performance of the PS2, the best-selling console of all time.
Making a single US electrical system boosts renewables, lowers costs
A nation-wide web of high-voltage DC lines could drop carbon emissions by 75%.
Renewable energy is generally limited by the weather. Wind, solar, and hydroelectric are all sensitive to the local conditions. Given that the US doesn't have a national electric grid, that means they're very intermittent; if the sun's not shining in California, then the golden state doesn't get much photovoltaic power.
Expanding the source of power over much larger regions can overcome the weather dependence; it's essentially unheard of for the entire US to be experiencing low-wind conditions. But this runs up against the structural limits of the US grid, where shifting power over large distances is either impossible or highly inefficient.
A new study released Monday looks into what would happen if that limitation were eliminated. It envisions a massive web of high-voltage, direct-current transmission lines, hooked up to 32 nodes spread across the US. This allows a massive spread of renewable power that could be dispatched anywhere in the nation. The result is a grid with dramatically lower carbon emissions and the bonus of lower costs to consumers.
Samsung, LG going ultrawide with upcoming 32:0 and 2.4:1 displays
2.4:1 display features 3840×1600 resolution, 32:9 checks in at 49 inches.
Remember when affordable UHD monitors were the new hotness and everyone desperately tried to figure out how to push their games to run at obscenely large (3840×2160) resolutions? How about when everyone realised they'd need at least two GTX 980 Ti graphics cards to do it, and thus decided that high-res 21:9 "ultrawide" monitors (3440×1440) were the real sweet spot between performance and resolution, with extras like G-Sync, 144Hz refresh rates, and curved panels making them even more expensive than UHD displays?
Well, good news everyone! UHD and 21:9 are dead to us now. The new, new display hotness—according to a report by TFCentral— is LG's upcoming LM375UW1, a 37.5-inch panel sporting a 2.4:1 aspect ratio at the unusual resolution of 3840×1600 pixels. For those keeping count, that's basically a very high-res ultrawide, with slightly less pixels than a UHD monitor. While it'll be a little easier to drive than a full 16:9 UHD display, the LM375UW1 isn't geared towards gaming (it has a 14ms response time). It's likely gaming-focused displays will appear at a later date, though.
That is unless Samsung's new super-ultrawide 32:9 displays take off. Yes, the new, new, new display hotness for 2016 is Samsung's as-yet-unnamed and absurdly large 41-inch 32:9 FHD+ panel. It'll be joined by an even bigger 49-inch version, which is likely to stretch almost the entire width of a desk. The exact specs and resolution of the displays haven't been confirmed, but a 32:9 aspect ratio works out to a 3840×1080 resolution. That might not make for the most practical desktop use, or the most compelling pixel density, but for games where you want a broad field of view it'll be quite something. The LG and Samsung panels are due for release this year.
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