Sony is making an effort to appease customers who will lose their entire Funimation digital libraries when the anime streaming service merges into Crunchyroll. Currently, though, the company's plan for giving disappointed customers "an appropriate value" for their erased digital copies isn't very accessible or clear.
Earlier this month, Sony-owned Funimation announced that customers' digital libraries would be unavailable starting on April 2. At that time, Funimation accounts will become Crunchyroll accounts. Sony acquired Crunchyroll in 2021, so some sort of merging of the services was expected. However, less expected was customers' lost access to online copies of beloved anime that they acquired through digital codes provided in purchased Funimation DVDs or Blu-rays. Funimation for years claimed that customers would be able to stream these copies “forever, but there are some restrictions.”
Rahul Purini, Crunchyroll's president, explained the decision while speaking to The Verge's latest Decoder podcast, noting that the feature was incorporated into the Funimation platform.