Tesla exaggerated EV range so much that drivers thought cars were broken

Inundated with complaints, Tesla created “Diversion Team” to cancel appointments.

A Tesla charging station on February 18, 2023, in Union City, New Jersey.

Enlarge / A Tesla charging station on February 18, 2023, in Union City, New Jersey. (credit: Getty Images | VIEW press )

Tesla has consistently exaggerated the driving range of its electric vehicles, reportedly leading car owners to think something was broken when actual driving range was much lower than advertised. When these owners scheduled service appointments to fix the problem, Tesla canceled the appointments because there was no way to improve the actual distance Tesla cars could drive between charges, according to an investigation by Reuters.

In mid-2022, Tesla started routing range complaints to a "Diversion Team" that fielded up to 2,000 cases a week and "was expected to close about 750 cases a week," Reuters reported.

"Tesla years ago began exaggerating its vehicles' potential driving distance—by rigging their range-estimating software," the article published today said. "The company decided about a decade ago, for marketing purposes, to write algorithms for its range meter that would show drivers 'rosy' projections for the distance it could travel on a full battery, according to a person familiar with an early design of the software for its in-dash readouts."

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Tesla exaggerated EV range so much that drivers thought cars were broken

Inundated with complaints, Tesla created “Diversion Team” to cancel appointments.

A Tesla charging station on February 18, 2023, in Union City, New Jersey.

Enlarge / A Tesla charging station on February 18, 2023, in Union City, New Jersey. (credit: Getty Images | VIEW press )

Tesla has consistently exaggerated the driving range of its electric vehicles, reportedly leading car owners to think something was broken when actual driving range was much lower than advertised. When these owners scheduled service appointments to fix the problem, Tesla canceled the appointments because there was no way to improve the actual distance Tesla cars could drive between charges, according to an investigation by Reuters.

In mid-2022, Tesla started routing range complaints to a "Diversion Team" that fielded up to 2,000 cases a week and "was expected to close about 750 cases a week," Reuters reported.

"Tesla years ago began exaggerating its vehicles' potential driving distance—by rigging their range-estimating software," the article published today said. "The company decided about a decade ago, for marketing purposes, to write algorithms for its range meter that would show drivers 'rosy' projections for the distance it could travel on a full battery, according to a person familiar with an early design of the software for its in-dash readouts."

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Sky Targets Sky Go & Now TV Decryption Key Software as Piracy Wars Continue

Early this week, an anti-piracy company working for Sky TV spotted two pieces of software being made available online and immediately rushed to take them down. Targeting streaming services Sky Go and Now TV, the tools allow users to log in to the platforms via a terminal window, browse the available content, then extract decryption keys for both live TV channels and VOD titles.

From: TF, for the latest news on copyright battles, piracy and more.

encrypted-lock-sSky has fought piracy mechanisms of all kinds over the years. From set-top box modifications to viewing card tampering, blocking, even full PC-based emulation, the pay TV company has seen it all.

Exploits that are relatively easy to pull off and work at scale are considered serious threats. Last month we reported on the sale of Sky encryption keys on platforms including Telegram. That type of thing has been going on for some time, but over the space of a few days, direct URLs to watch Sky content in the UK, Italy, and Germany, were posted online and inevitably began to spread.

Free Decryption Key Extractors

This week a related problem was observed by intelligence and investigations company, Kopjra S.r.l. Working as a Sky anti-piracy partner in Italy, Kopjra sprang into action after spotting software uploaded to GitHub by a user who only signed up this month.

The user account ‘TAJLNsScripts’ was created in early July and currently focuses on video platform-related tools. The first script causing concern at Sky was written in Python and claims to allow users to log in to Now TV via a terminal window, browse the platform’s content, and then obtain decryption keys for both VOD content and live TV.

NowTV-Drm-Key-Solution-1

A second repository named ‘SkyGo-Drm-Solution’ offered a Python script with features broadly in line with the VOD capability of its Now TV-focused namesake. In order to function, the tool requires users to take an extra step using a specific cookie culled from Sky’s platform.

While still a concern for Sky, the extra steps and the question of what to do with the keys once obtained, are likely to put off most people from venturing further. For people with a rudimentary understanding of how these things work, nothing here is particularly difficult either.

The broad underlying concern is that these scripts and others like them exploit a fundamental weakness that a) can’t be easily fixed and b) goes way beyond Sky. It’s a fairly sensitive topic, to put it mildly.

Kopjra’s Aggressively-Worded DMCA Takedown

After identifying itself as representing Sky UK, Kopjra informed GitHub via a DMCA notice that the tools allow for the decryption of Sky content otherwise protected by Widevine DRM.

“This activity is manifestly illicit, and it represents a violation of our Client’s exclusive intellectual property rights (COPYRIGHT) on the Asset, given that our Client has never authorized – neither intends to authorize – any of the Page/s displaying contents concerning the Asset,” the notice reads.

“In consideration of the above, we formally invite you to immediately remove – within 24 hours of receipt of this letter – the above-mentioned Page/s, to disable access to users and cease any further publishing of any content concerning the Asset on the Page/s.”

tajlnsscripts-skygo

As the image above shows, the scripts in question were uploaded to GitHub roughly three weeks ago. The first and second repo were both created on July 8, approximately six minutes apart. Both had obvious topic tags and were very easy to find from the beginning.

After being publicly exposed for a considerable time, removing the software was presented as an emergency matter, with Kopjra informing GitHub that anything short of immediate compliance would render the coding platform liable for losses.

“We bring to your attention that, in case of failure to comply with the above requests, you will be deemed directly responsible for the persisting infringement of our Client’s intellectual property rights as well as for the consequent damages (both economic and non-economic) suffered and that can be suffered in the future,” the notice warned.

GitHub Removes Software

The DMCA takedown notice published by GitHub shows that the developer of the software was given an opportunity to make changes to their code, provided with advice on how to submit a counternotice, and directed towards GitHub-supplied legal resources.

These steps are part of GitHub’s commitment to supporting developers following the attempted takedown of youtube-dl in 2021. The commitment doesn’t imply that GitHub endorses a developer’s work, but the company does believe that coders should have the freedom to tinker.

What response was received by GitHub, if any, isn’t detailed in the notice, but the end result was both repositories being disabled along with several forks. The developer’s account was not suspended due to the takedown notice, but it now contains just three repos rather than the original five.

tajlnsscripts-account

For Sky and its anti-piracy partners, this represents just one of many takedowns filed already this month, mostly hoping to make sites and services much harder to find.

Continuous DMCA Notices

Sky has several anti-piracy partners and they are always kept busy tackling various threats. Takedown notices targeting pirate IPTV services, their sales portals in particular, are sent to Google on a regular basis. The strategy includes making numerous claims in respect of different types of infringement.

For example, notices like these (1,2) claim that infringing links to copyrighted content are provided by the sites in question, but very rarely are any links included in takedown notices. To avoid the notices being rejected, they carry additional claims that the sites display Sky’s logos without permission. Since that’s usually the case and is easily proven, these takedowns can be effective.

Sky isn’t simply a broadcaster, though, it owns content too. That leads to takedown notices like this which target sites that directly host movies and TV shows, or allow them to be streamed via their platforms.

Like many similar companies, Sky has to deal with a persistent threat from piracy apps, usually in the form of Android APK files offered on various sites. They are tackled with notices like this, while platforms offering DRM keys are dealt with in broadly the same way.

Image credit: Pixabay/TheDigitalArtist

From: TF, for the latest news on copyright battles, piracy and more.

Daily Deals (7-27-2023)

The Epic Games Store is giving away two PC games for free this week: Homeworld Remastered Collection and Severed Steel. Meanwhile Amazon Prime members can snag over 40 games for free at the moment, including titles such as Star Wars: The Force Unleash…

The Epic Games Store is giving away two PC games for free this week: Homeworld Remastered Collection and Severed Steel. Meanwhile Amazon Prime members can snag over 40 games for free at the moment, including titles such as Star Wars: The Force Unleashed, Wytchwood, and Baldur’ss Gate II: Enhanced Edition. Here are some of the […]

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Waymo kills off autonomous trucking program

Ride-hailing will let Waymo focus on “near-term” commercial success.

A Waymo Via truck. Check out all that self-driving equipment on the front.

Enlarge / A Waymo Via truck. Check out all that self-driving equipment on the front. (credit: Waymo)

Google's cost cutters are taking another bite out of Waymo. After being hit by layoffs that cut 8 percent of staff, it now looks like the self-driving truck program—Waymo Via—is dead. Waymo's announcement blog post tries to put a brave face on things, saying the company is "Doubling down on Waymo One," its ride-hailing service, but also mentions that the company will "push back the timeline on our commercial and operational efforts on trucking, as well as most of our technical development on that business unit."

Waymo says it will somehow "continue" its partnership with big rig manufacturer Daimler Truck North America (that's where the big, blue Waymo Via truck came from), but Waymo's actions paint a different picture. TechCrunch's Kirsten Korosec reports that "the vast majority of employees on Waymo’s trucking team have taken other roles within the company. A few number of individuals will be affected by the change but will be helping with the wind down of the program." Waymo's website has also been completely stripped of trucking mentions. The page for Waymo Via used to be at waymo.com/waymo-via but now 404s (archive here), and the top-level navigation button for "Trucking" is gone.

Waymo's focus on ride-hailing makes some sense. The reliability requirements for ride-hailing are much lower than trucking, making it a more lenient business. If you have a truck full of cargo, it's a major issue if something goes wrong and it can't reach its destination on time. The truck routes are many hours long over long distances and usually have some kind of delivery time attached. Your self-driving hardware and software has to work perfectly during all that. Ride-hailing is way easier. Trips are usually measured in minutes and in a localized area where you can easily dispatch support people if something goes wrong. Because the app is a central point of customer bookings, you can easily pause and resume accepting customers anytime. That makes it easy to shut down the fleet to deal with technical difficulties or bad weather. You can also rigidly control your service area and accept or decline trips on a whim. Everyone can just use Lyft instead.

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Microsoft Teams + Office bundle leads to official EU antitrust probe

It’s Microsoft’s first formal EU antitrust investigation in over a decade.

Microsoft Teams + Office bundle leads to official EU antitrust probe

Enlarge (credit: Getty Images)

European Union regulators have opened a formal investigation into claims that Microsoft is unfairly bundling its Teams video conferencing app with its popular Office software as Brussels intensifies its scrutiny of big technology groups.

The European Commission, the executive body of the EU, said on Thursday that it feared Microsoft “may be abusing and defending” its market dominance in productivity software “by restricting competition.”

It was concerned the US tech giant may grant Teams “distribution advantages by not giving customers the choice” over access to the product, the statement said.

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Ultra-fast niobium batteries boast 6-min charge for Lotus Elise-based EV

Nyobolt’s battery tech is meant for consumer applications, as well as EVs.

The Nyobolt EV pokes out from its stand at the 2023 Goodwood Festival Of Speed

Enlarge / The Lotus Elise is an archetypal lightweight sports car. Now, it has inspired a showcase for new battery technology, courtesy of Nyobolt. (credit: Jonathan Gitlin)

GOODWOOD, England—When is a Lotus Elise not a Lotus Elise? When it's the Nyobolt EV—which, to be accurate, is actually a stretched Lotus Exige chassis with new bodywork designed by Julian Thompson, who styled the original Elise in 1996. Delightful though the little sports car is, what's under the skin is even more intriguing. The concept showcases a new battery technology that promises more rapid DC charging than any electric vehicle currently on sale.

As just about everyone who has driven one knows, EVs really are better at almost everything. They're three to four times more efficient than vehicles that burn gasoline, there are fewer moving parts to break, they're quieter and smoother, and they offer near-instant torque.

But it still takes longer to recharge a battery than refill a gas tank, and EV charging locations don't shout their presence with 50-foot ad displays along highways. That's engendered a general sense of range anxiety among many car buyers, leading car makers to pack their EVs with bigger batteries in an effort to beef up their range numbers. And that, in turn, makes those EVs heavy and expensive.

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This mini PC has an AMD Ryzen 7 7735HS processor and RGB lighting effects

Chinese mini PC maker AOOSTAR seems to be carving out a niche for itself by selling compact computers with unusual features. Last month we wrote about the NAS N1 Pro mini PC with a Ryzen 5 5500U processor and two 3.5 inch drive bays for folks looking …

Chinese mini PC maker AOOSTAR seems to be carving out a niche for itself by selling compact computers with unusual features. Last month we wrote about the NAS N1 Pro mini PC with a Ryzen 5 5500U processor and two 3.5 inch drive bays for folks looking to build their own storage or networking solutions. […]

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