Amazon named its “labyrinthine” Prime cancellation process after Homer’s Iliad

FTC: Amazon tricked users into buying Prime and made canceling a Homeric ordeal.

An Amazon company logo displayed on a sign at a tech fair.

Enlarge / An Amazon logo at the Viva Tech fair in Paris, France, on Thursday, June 15, 2023. (credit: Getty Images | Bloomberg)

The Federal Trade Commission sued Amazon today, claiming the online giant violated US law by tricking consumers into signing up for the $14.99-per-month Amazon Prime subscription service and making it annoyingly difficult to cancel.

"For years, Defendant Amazon.com, Inc. has knowingly duped millions of consumers into unknowingly enrolling in its Amazon Prime service," the FTC alleged in a complaint filed in US District Court for the Western District of Washington. "Specifically, Amazon used manipulative, coercive, or deceptive user-interface designs known as 'dark patterns' to trick consumers into enrolling in automatically renewing Prime subscriptions."

The FTC said that until recent changes spurred by the agency's investigation, Amazon required Prime customers who wanted to cancel to go through a "four-page, six-click, fifteen-option cancellation process." For example, Amazon's "End Membership" button did not actually end membership in Prime, the FTC said. Clicking "End Membership" redirected consumers to Amazon's actual, extremely tedious process for canceling, the FTC said.

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Amazon named its “labyrinthine” Prime cancellation process after Homer’s Iliad

FTC: Amazon tricked users into buying Prime and made canceling a Homeric ordeal.

An Amazon company logo displayed on a sign at a tech fair.

Enlarge / An Amazon logo at the Viva Tech fair in Paris, France, on Thursday, June 15, 2023. (credit: Getty Images | Bloomberg)

The Federal Trade Commission sued Amazon today, claiming the online giant violated US law by tricking consumers into signing up for the $14.99-per-month Amazon Prime subscription service and making it annoyingly difficult to cancel.

"For years, Defendant Amazon.com, Inc. has knowingly duped millions of consumers into unknowingly enrolling in its Amazon Prime service," the FTC alleged in a complaint filed in US District Court for the Western District of Washington. "Specifically, Amazon used manipulative, coercive, or deceptive user-interface designs known as 'dark patterns' to trick consumers into enrolling in automatically renewing Prime subscriptions."

The FTC said that until recent changes spurred by the agency's investigation, Amazon required Prime customers who wanted to cancel to go through a "four-page, six-click, fifteen-option cancellation process." For example, Amazon's "End Membership" button did not actually end membership in Prime, the FTC said. Clicking "End Membership" redirected consumers to Amazon's actual, extremely tedious process for canceling, the FTC said.

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Lenovo Yoga Book 9i dual-screen OLED laptop is now available for $2000 and up

The Lenovo Yoga 9i is one of the most unusual laptops available today. Or maybe it’s one of the most unusual tablets. Either way, it’s a dual-screen device with two 13.3 inch, 2880 x 1800 pixel OLED touchscreen displays connected by a 360-…

The Lenovo Yoga 9i is one of the most unusual laptops available today. Or maybe it’s one of the most unusual tablets. Either way, it’s a dual-screen device with two 13.3 inch, 2880 x 1800 pixel OLED touchscreen displays connected by a 360-degree hinge that allows you to use them in a variety of modes. […]

The post Lenovo Yoga Book 9i dual-screen OLED laptop is now available for $2000 and up appeared first on Liliputing.

Could these marks on a cave wall be oldest-known Neanderthal finger paintings?

It’s even more evidence that Neanderthals could think symbolically, create art.

Examples of engravings

Enlarge / Examples of engravings discovered in the Roche-Cotard Cave in France. (left) A "circular panel" with arch-shaped tracings. (right) A "wavy panel" with two contiguous tracings forming sinuous lines. (credit: Jean-Claude Marquet, CC-BY 4.0)

Archaeologists have concluded that a series of engravings discovered on a cave wall in France were made by Neanderthals using their fingers, some 57,000 years ago. They could be the oldest such marks yet found and further evidence that Neanderthals' behavior and activities were far more complex and diverse than previously believed, according to a new paper published in the journal PLoS ONE.

As Kiona Smith previously reported for Ars, evidence that Neanderthals could think symbolically, create art, and plan a project has been piling up for the last several years. For instance, about 50,000 years ago, Neanderthals in France spun plant fibers into thread. In Central Italy, between 55,000 and 40,000 years ago, Neanderthals used birch tar to hold their hafted stone tools in place, which required a lot of planning and complex preparation. In 2016, we reported on archaeologists' announcement that a Neanderthal group wrested hundreds of stalagmites from the floor of a cave inside Bruniquel Cave in Southern France to build elaborate circular structures, their work illuminated only by firelight.

Archaeologists have also found several pieces of bone and rock from the Middle Paleolithic—the time when Neanderthals had most of Europe to themselves—carved with geometric patterns like cross-hatches, zigzags, parallel lines, and circles. That might mean that the ability to use symbols didn’t originate with modern humans.

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AI-generated Secret Invasion intro angers Marvel artists and fans alike

Marvel artist: “Unethical, dangerous, and designed solely to eliminate artists’ careers.”

A still image taken from the AI-generated

Enlarge / A still image taken from the AI-generated Secret Invasion TV show intro on Disney+. (credit: Marvel)

On Wednesday, Marvel's latest comic book TV show, Secret Invasion, premiered on Disney+ to controversy: It features AI-generated motion graphics during its title sequence, and some fans and creators aren't happy about it. "For Marvel, whose whole empire is built on the work of artists to do this is disgusting and I for one shan’t be watching," tweeted Marvel comic artist Christian Ward, who worked on Black Bolt.

For those unfamiliar, Secret Invasion is a Marvel Cinematic Universe (MCU) series featuring Samuel L. Jackson as Nick Fury. The storyline centers on a faction of shapeshifting aliens called "Skrulls" that have infiltrated Earth, prompting Fury and his former Skrull ally, Talos, to respond. The plot explores the tension and distrust caused by the Skrulls' shapeshifting abilities, which raises doubts about everyone's real identities.

As reported by Polygon, the show's producers think the melty, flowing, somewhat abstract AI-generated aesthetic (prompted as "Skrull cubism" to the AI model) in the title sequence is appropriate because the show features shapeshifting aliens that are hiding as humans in plain sight.

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Filmmakers Take Reddit to Court Again to Unmask ‘Piracy’ Commenters

Through a California federal court, a group of filmmakers wants Reddit to disclose the identities of several users who made piracy-related comments. The filmmakers say the users could provide key evidence in an ongoing lawsuit against Internet provider Grande. In line with its response to a similar request earlier this year, Reddit objects once again, citing its users’ right to anonymous speech.

From: TF, for the latest news on copyright battles, piracy and more.

redditUnder U.S. copyright law, Internet providers must terminate the accounts of repeat infringers “in appropriate circumstances.”

Many ISPs have been reluctant to take such drastic measures, which triggered a wave of copyright infringement lawsuits in recent years.

The driving force behind a series of these lawsuits is a group of independent film companies, including the makers of the movies The Hitman’s Wife’s Bodyguard, London Has Fallen, Rambo V, and Hellboy. Represented by attorney Kerry Culpepper they sued several Internet providers including RCN and Grande.

The movie companies claim that the providers haven’t done enough to stop subscribers from pirating on their networks. Instead of terminating the accounts of persistent pirates, the Internet providers looked away, the complaints alleged.

Reddit Users as Evidence

Earlier this year, the filmmakers turned to Reddit after they found public comments by site users that could help their case. As part of the RCN lawsuit, they identified several potentially relevant comments and requested a DMCA subpoena, ordering Reddit to identify the anonymous users.

The Redditors in question discussed issues such as RCN’s handling of copyright infringement emails. The filmmakers could use this information to their advantage, but only if they could obtain the identities of the commenters first.

Reddit was unhappy with the subpoena, characterizing it as overbroad and more akin to a fishing expedition than regular evidence gathering. Reddit only handed over the details of one user whose comment mentioned RCN, denying other ‘less relevant’ ones, while citing the users’ First Amendment right to anonymous speech.

The court eventually agreed with this defense, concluding that Redditors’ First Amendment right to anonymous speech outweighs the interest of rightsholders. According to U.S. District Court Magistrate Judge Laurel Beeler, the filmmakers have other options to obtain this type of information., including through RCN itself.

Filmmakers Subpoena Reddit Again

The court’s denial was a setback for the film companies, but they are not letting all Redditors off the hook. As part of their evidence gathering in the related Grande lawsuit, they filed a motion to compel Reddit to comply with a subpoena that again targets a group of anonymous users.

The comments in question are several years old and were posted by “robowiener”, “SquirtyBottoms”, “Aikidi”, “kelsoATX”, “xBROKEx”, and “Schadenfreude_Taco”. The Grande references appear in the images below.

Some of the comments

reddit comments

The subpoena was filed in late April, a week before the court denied the previous motion to compel. On May 8th, Reddit responded, again refusing to hand over the requested information, citing the right to anonymous speech.

While this places the camps back in their previous positions, this time around the filmmakers believe they have a stronger case supporting their motion to compel.

Other Ways to Get Information Failed

In its objection, Reddit pointed out that the anonymous speech rights of its users shouldn’t be violated, as long as the filmmakers have other ways to obtain the information. This was also highlighted by the court as a reason to deny the earlier motion to compel.

Responding to this critique, the new motion mentions that the documents provided by Grande during discovery haven’t resulted in any usable documents that discuss the motivation of its subscribers to use its service for piracy.

Also, following an earlier legal procedure, the plaintiffs were able to contact several Grande subscribers whose IP-addresses were frequently showing up in piracy-related BitTorrent swarms. However, they don’t believe this will result in any “substantive response” that can be used as evidence.

“Plaintiffs have sent letters to most of the subscribers of the 118 IP addresses but have had limited success establishing dialogue with most of them due to time constraints and refusals to respond to Plaintiffs’ counsel’s communications,” the motion reads.

Directly and Materially Relevant

In the earlier dispute, the court found that most comments from the targeted Redditors were not directly and materially relevant to the underlying lawsuit. This was particularly true because they didn’t always mention which Internet provider they referred to.

In this case, the comments respond to “Grande” threads and repeatedly mention the ISP by name. As such, the filmmakers believe that the balance tips in their favor.

“[T]here is no question that the comments are referring to Defendant as they directly mention Defendant’s name and are comments to a thread discussing Defendant,” the motion to compel reads.

The filmmakers say the comments are relevant to the Grande lawsuit because they show that the ISP failed to implement a proper repeat infringer policy. In addition, the apparent lack of piracy repercussions acted as a draw to potential subscribers.

“Reddit commentators ‘Aikidi’; ‘kelsoATX’; ‘xBROKEx’; and ‘Schadenfreude_Taco’ make comments emphatically stating that they prefer Defendant because they can use Defendant’s service to pirate copyright protected content without any consequences.

“‘Schadenfreude_Taco’ admits to having ‘downloaded about 1tb…from torrents and uploaded just under 2tb…’. Aikido states that ‘I have torrented like a motherf*cker all over grande and never seen anything’,” the filing adds.

taco

Piracy Admission?

Adding to these arguments, the motion also highlights a 12-year-old comment from the user “xBROKEx”, who specifically mentions that they pirated the movie Expendables. This admission is valuable in itself, the filmmakers argue.

“Plaintiffs do not have any other reasonable way to prove that Defendant’s subscriber pirated Expendables because the data provider that provided the evidence did not track this film,” the motion reads.

taco

The fact that this activity took place more than a decade ago may explain why it wasn’t tracked. In any case, it’s quite unique to see that comments on Reddit can come back to haunt people, even after all these years.

Whether the filmmakers will have their way has yet to be seen. It is ultimately up to the court to decide whether these arguments are sufficient to unmask the anonymous Redditors, or if their right to anonymous speech remains protected.

A copy of the motion to compel, filed at the U.S. District Court for the Northern District of California, is available here (pdf)

From: TF, for the latest news on copyright battles, piracy and more.

Amazon’s allegedly “dangerous and illegal” warehouses spur Senate probe

Amazon has until July 5 to answer for its “abysmal safety record.”

Amazon’s allegedly “dangerous and illegal” warehouses spur Senate probe

Enlarge (credit: shaunl | iStock Unreleased)

Amazon must answer for its "abysmal safety record" after Amazon warehouse workers last year "suffered more serious injuries than all of the other warehouse workers in the country combined," the Senate Committee on Health, Education, Labor, and Pensions (HELP) announced yesterday.

Launching an investigation, HELP Committee Chair Bernie Sanders (I-Vt.) sent a letter to Amazon CEO Andy Jassy alleging that "Amazon makes decisions" "at every turn"—from setting its unreasonable pace of work requirements to providing subpar onsite medical care—"that actively harm workers in the name of its bottom line."

In 2022, Amazon warehouse workers suffered nearly 39,000 injuries, Sanders' letter said, reporting injury rates that more than double what other US warehouses report. The majority of injuries—95 percent—are serious enough to require time off work or a modification of the workers' duties.

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Get your first look at the OnePlus V Fold, thanks to render leaks

We were expecting an Oppo-style foldable, but this looks like a Samsung phone.

The OnePlus V Fold is in the style of a Samsung Foldable.

Enlarge / The OnePlus V Fold is in the style of a Samsung Foldable. (credit: OnLeaks x Smartprix)

OnePlus is gearing up to release a foldable smartphone, and the reliable leaker, Steve Hemmerstoffer (aka OnLeaks), has given us our first look at the "OnePlus V Fold" at Smartprix. As always, this isn't an official image but a render produced by OnLeaks. Usually, these are based on CAD files that need to float around for accessory makers.

OnePlus is a subsidiary of BBK, and the previous vague expectation was that OnePlus would end up shipping a rebrand of an existing BBK foldable, like the Oppo Find N2. OnLeaks' render looks nothing like the nearly square Find N2, though. This device is more in line with the Samsung Galaxy Fold, a foldable in the mold of "two normal smartphone screens next to each other." Smartprix didn't publish exact dimensions, but it looks like a very slim device.

The rear camera bump is a big circle, just like other recent OnePlus phones. It has three cameras on the back, one of which is an optical-zoom periscope lens. The phone makes the curious decision to not put the LED flash in the camera bump, instead sticking it all the way in the upper-left corner of the phone. Isn't the purpose of a camera bump to make room for all that extra bulky camera hardware? I wonder if anything else is in that camera bump.

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Who are the “Kia Boyz”? How TikTok fueled an epidemic of car thefts

Tens of thousands of Kias and Hyundais have been stolen for social media cred.

Who are the “Kia Boyz”? How TikTok fueled an epidemic of car thefts

Enlarge (credit: Aurich Lawson | Getty Images)

You may have read about the recent lawsuits against Kia and Hyundai in New York and other US cities. But what exactly led us to this point? As with many viral topics these days, it all started on TikTok.

During the pandemic, bored and tech-savvy teenagers began posting videos online showing how to steal Kias and Hyundais. Thefts of these cars began increasing dramatically around the country, and soon the social media challenge—where people film themselves doing something (like dumping a bucket of icy water over their head) then post the video online as proof—had caused deadly car accidents, a class-action lawsuit, and even drops in the automakers’ stock prices. Kia and Hyundai both began offering software updates and recalling cars, but the damage was done.

The Kia Boys & the TikTok challenge

The COVID-19 pandemic led to a huge number of social media challenges, especially among kids, simply due to boredom and extra time. In late 2021, the “Kia Boys” began going viral on TikTok. They were participating in a social media challenge that involved stealing Kias and Hyundais using a specific method and posting the results on TikTok, Snapchat, and YouTube.

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Who are the “Kia Boyz”? How TikTok fueled an epidemic of car thefts

Tens of thousands of Kias and Hyundais have been stolen for social media cred.

Who are the “Kia Boyz”? How TikTok fueled an epidemic of car thefts

Enlarge (credit: Aurich Lawson | Getty Images)

You may have read about the recent lawsuits against Kia and Hyundai in New York and other US cities. But what exactly led us to this point? As with many viral topics these days, it all started on TikTok.

During the pandemic, bored and tech-savvy teenagers began posting videos online showing how to steal Kias and Hyundais. Thefts of these cars began increasing dramatically around the country, and soon the social media challenge—where people film themselves doing something (like dumping a bucket of icy water over their head) then post the video online as proof—had caused deadly car accidents, a class-action lawsuit, and even drops in the automakers’ stock prices. Kia and Hyundai both began offering software updates and recalling cars, but the damage was done.

The Kia Boys & the TikTok challenge

The COVID-19 pandemic led to a huge number of social media challenges, especially among kids, simply due to boredom and extra time. In late 2021, the “Kia Boys” began going viral on TikTok. They were participating in a social media challenge that involved stealing Kias and Hyundais using a specific method and posting the results on TikTok, Snapchat, and YouTube.

Read 15 remaining paragraphs | Comments