Office Depot rigged PC malware scans to sell unneeded $300 tech support

Office Depot and its software supplier have to pay $35 million toward refunds.

Illustration of a computer warning that says,

Enlarge (credit: Getty Images | eriksvoboda)

Office Depot and a partner company tricked customers into buying unneeded tech support services by offering PC scans that gave fake results, according to the Federal Trade Commission. Consumers paid up to $300 each for unnecessary services.

The FTC yesterday announced that Office Depot and its software supplier, Support.com, have agreed to pay a total of $35 million in settlements with the agency. Office Depot agreed to pay $25 million while Support.com will pay the other $10 million. The FTC said it intends to use the money to provide refunds to wronged consumers.

Between 2009 and 2016, Office Depot and OfficeMax offered computer scans inside their stores using a "PC Health Check" software application created and licensed by Support.com.

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Datenschutzbeauftragte rügt: Berliner Polizisten schnüffeln privat in Datenbanken

Die Berliner Polizei nimmt es mit dem Datenschutz nicht so genau – beispielsweise nutzen Polizisten die interne Datenbank auch privat. Die Datenschutzbeauftragte fordert mehr Kontrolle. (Polizei, Datenbank)

Die Berliner Polizei nimmt es mit dem Datenschutz nicht so genau - beispielsweise nutzen Polizisten die interne Datenbank auch privat. Die Datenschutzbeauftragte fordert mehr Kontrolle. (Polizei, Datenbank)

Oppo Reno smartphone may have an unusual pop-up camera (leaks)

S ome Chinese phone makers maker offering smartphones with pop-up cameras for nearly a year. By hiding the front-facing camera in a panel that only rises up when you need it, phone makers can use this design to offer devices with slim bezels and no not…

S ome Chinese phone makers maker offering smartphones with pop-up cameras for nearly a year. By hiding the front-facing camera in a panel that only rises up when you need it, phone makers can use this design to offer devices with slim bezels and no noticeable camera notches in the display. Some models have single […]

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Xperia: Sony löst eigenständige Smartphone-Abteilung auf

Sonys Smartphones werden künftig nicht mehr von einer eigenständigen Mobile-Abteilung entwickelt: Stattdessen wird die Smartphone-Entwicklung mit den TV- und Kamera-Abteilungen zusammengelegt. Kritiker sehen die Gefahr, dass Sony so Verluste kaschieren…

Sonys Smartphones werden künftig nicht mehr von einer eigenständigen Mobile-Abteilung entwickelt: Stattdessen wird die Smartphone-Entwicklung mit den TV- und Kamera-Abteilungen zusammengelegt. Kritiker sehen die Gefahr, dass Sony so Verluste kaschieren will. (Sony, Smartphone)

“Atlas” Chromebook revealed in bug report (may not be made by Google)

There’s a new high-end Chromebook on the way that features a keyboard layout that makes it look a lot like a Google Pixelbook or Pixel Slate. Up until recently, plenty of folks thought that the device, code-named “Atlas” would be a fo…

There’s a new high-end Chromebook on the way that features a keyboard layout that makes it look a lot like a Google Pixelbook or Pixel Slate. Up until recently, plenty of folks thought that the device, code-named “Atlas” would be a follow-up to Google’s Pixelbook laptop. But now that a Chrome OS developer seems to […]

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Russia Orders Major VPN Providers to Block ‘Banned’ Sites

Ten major VPN providers have been ordered by Russian authorities to begin blocking sites present in the country’s national blacklist. NordVPN, ExpressVPN, IPVanish and HideMyAss are among those affected. TorGuard also received a notification and has pulled its services out of Russia with immediate effect.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and more. We also have VPN reviews, discounts, offers and coupons.

For the past several years, Russia has continued with its mission to restrict access to content the state finds objectionable.

Many kinds of sites, from alleged pirate platforms to sites hosting extremist content, have all been affected.

Local ISPs are required by law to block their domains, rendering them inaccessible. However, plenty of circumvention options are available, something the government is trying to address.

During July 2017, President Vladimir Putin signed a bill into law aiming to close this loophole. The plan was to prevent citizens from accessing banned sites using VPNs, proxies, Tor, and other anonymizing services.

The threat was simple: if such services were found to be facilitating access to banned platforms, they too could find themselves on Russia’s ‘Internet blacklist’, known locally as FGIS.

While some VPN providers pulled out of Russia well before the new legislation (Private Internet Access exited in 2016 for unconnected reasons), others have continued. Now, however, authorities are attempting to tighten the noose.

During the past few days, telecoms watch Roscomnadzor says it sent compliance notifications to 10 major VPN services with servers inside Russia – NordVPN, ExpressVPN, TorGuard, IPVanish, VPN Unlimited, VyprVPN, Kaspersky Secure Connection, HideMyAss!, Hola VPN, and OpenVPN.

The government agency is demanding that the affected services begin interfacing with the FGIS database, blocking the sites listed within. Several other local companies – search giant Yandex, Sputnik, Mail.ru, and Rambler – are already connected to the database and filtering as required.

“In accordance with paragraph 5 of Article 15.8 of the Federal Law No. 149-FZ of 27.07.2006 ‘On Information, Information Technology and on Protection of Information’ hereby we are informing you about the necessity to get connected to the Federal state informational system of the blocked information sources and networks [FGIS] within thirty working days from the receipt [of this notice],” the notice reads.

A notice received by TorGuard reveals that the provider was indeed given just under a month to comply. The notice also details the consequences for not doing so, i.e being placed on the blacklist with the rest of the banned sites so it cannot operate in Russia.

TorGuard, however, is clear – it won’t operate under those terms so has already left of its own accord.

“At the time of this writing TorGuard has taken steps to remove all physical server presence in Russia. We have wiped clean all servers in our Saint Petersburg and Moscow locations and will no longer be doing business with data centers in the region,” the company said in a statement.

“We would like to be clear that this removal of servers was a voluntary decision by TorGuard management and no equipment seizure occurred.”

The demand from Roscomnadzor sent to TorGuard and the other companies also requires that they hand over information to the authorities, including details of their operators and places of business.

The notice itself states that for foreign entities, Russian authorities require the full entity name, country of residence, tax number and/or trade register number, postal and email address details, plus other information.

The Roscomnadzor notification provided by TorGuard doesn’t make any demands to access VPN customer data. However, given TorGuard’s privacy policies, that should already be a moot point.

We do not store any logs so even if servers were compromised it would be impossible for customer’s data to be exposed,” the provider added.

The same situation should also be true at several of the other VPN providers contacted by Russian authorities. NordVPN, ExpressVPN, TorGuard and VyprVPN, for example, all declared in TorrentFreak’s 2019 annual roundup that they carry zero logs.

As the companies in question consult with their legal teams, only time will tell which of the others will choose to comply with Russian law and begin blocking – or leave the region completely.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and more. We also have VPN reviews, discounts, offers and coupons.

Blizzard: Warcraft 1 und 2 ohne DRM auf Gog.com erhältlich

Kurz nach der Veröffentlichung von Diablo sind auch Warcraft 1 und 2 ohne DRM verfügbar. Der zweite Teil des Klassikers von Blizzard bietet wahlweise sogar nette grafische Verbesserungen. (Blizzard, GOG)

Kurz nach der Veröffentlichung von Diablo sind auch Warcraft 1 und 2 ohne DRM verfügbar. Der zweite Teil des Klassikers von Blizzard bietet wahlweise sogar nette grafische Verbesserungen. (Blizzard, GOG)

UK cyber security officials report Huawei’s security practices are a mess

Huawei never delivered on changes promised years ago, National Cybersecurity Centre reports.

As Huawei makes its bid to roll out 5G, a UK government oversight board is not exactly thrilled with the company's security practices—or how it makes software.

Enlarge / As Huawei makes its bid to roll out 5G, a UK government oversight board is not exactly thrilled with the company's security practices—or how it makes software. (credit: Getty Images)

In November of 2010, the Chinese networking and telecommunications giant Huawei entered into an agreement with the government of the United Kingdom to allow extensive security reviews of Huawei’s hardware and software—a move intended to allay fears that the company posed a security risk to the UK’s networks. Since then, the Huawei Cyber Security Evaluation Centre (HCSEC) has given UK officials a window into the company’s information security practices. And UK officials haven’t necessarily liked what they’ve seen.

In a report issued today, the HCSEC Oversight Board—a panel including officials from the National Cyber Security Centre, GCHQ and other agencies, as well as a senior executive from Huawei—warned that Huawei had failed to make long-promised changes to its software development and engineering practices needed to improve security.

“HCSEC’s work has continued to identify concerning issues in Huawei’s approach to software development bringing significantly increased risk to UK operators,” the oversight board members noted. “No material progress” had been made in correcting those problems since they were noted last year.

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Dealmaster: Get an Anker wall charger with a 30W USB-C PD port for $20

Plus a $50 Amazon gift card with Office 365, lots of storage deals, and more.

Dealmaster: Get an Anker wall charger with a 30W USB-C PD port for $20

Enlarge (credit: Ars Technica)

Greetings, Arsians! The Dealmaster is back with another round of deals to share. Today's list is headlined by a deal on Anker's PowerPort Speed+ Duo wall charger, which is down to $20 on Amazon with the code "ANKERW24" at checkout. That's not a massive drop from its usual going rate of $26 or so, but it's tied for the lowest this price has been, and it's a good price for those who need a spare multi-port travel charger that can provide a little more power than what's typically packed with your phone or tablet.

This is a two-port 42W wall charger with one 12W USB-A port and one 30W USB-C Power Delivery port. The latter is the main draw here: 30W isn't quite powerful enough to charge more than the thinnest laptops with any quickness—think Apple's 12-inch MacBook or Dell's XPS 13 2-in-1—but it's more than enough to charge modern smartphones at full speed (for now) and it'll hasten the process of charging one of Apple's newer iPad Pros as well. Having another USB-A port lets it be useful with any second device, though there's unfortunately no Quick Charge 3.0. The device is certified by the USB-IF, but it comes with an 18-month warranty if something goes bad.

If you don't need a new wall charger, we also have deals on Office 365 subscriptions, Roku's Streaming Stick+, Amazon tablets, WD storage drives, and more. Have a look for yourself below.

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Daily Deals bonus: AliExpress anniversary sale edition

AliExpress is a Chinese retail site that lets international shoppers buy items shipped from China and other locations. It’s owned by Chinese e-commerce giant Alibaba, but when you buy shop at AliExpress you’re really looking at goods for sa…

AliExpress is a Chinese retail site that lets international shoppers buy items shipped from China and other locations. It’s owned by Chinese e-commerce giant Alibaba, but when you buy shop at AliExpress you’re really looking at goods for sale from a bunch of third-party sellers… it’s more like shopping on eBay than at Walmart or […]

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